We want you to love your order. If you are not content with your order, we will happily accept your return within 10 days of your orders arrival. All handbags must be returned unused in original packaging, and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. We are unable to accept returns on sale items and items purchased using a promotional code. 
We only recommend UPS or Fedex when shipping returns, and we are not responsible for lost or returned packages.